Firehouse Excellence
Captain Michael M. Dugan, Fire Department of New York
There is nothing quite like a firehouse. It can be the most incredible experience of your life or a miserable exile to purgatory. It can be a place of learning where skills are honed and techniques refined or a stagnant cesspool where competence erodes into ineffective complacency. What is it that causes one place to be cohesive and brimming with camaraderie, while just down the road there are dissension and drudgery? Learn five key areas that can turn any firehouse into the type of place that enables firefighters to thrive and fulfill their calling. This class will look at how to build and enjoy the type of firehouse everyone wants.
MICHAEL M. DUGAN, a 36-year veteran of the fire service, is also a 26-year member of the Fire Department of New York, where he serves as captain of Ladder Company 123 in Crown Heights, Brooklyn. As a lieutenant, he served in Ladder Company 42 in the South Bronx. While assigned as a firefighter in Ladder Company 43, in Spanish Harlem, he received the James Gordon Bennett medal in 1992 and the Harry M. Archer Medal in 1993, FDNY’s highest award for bravery. He was a volunteer firefighter in Halesite, New York. He lectures on truck company operations, building construction, size-up, and today’s fire service.


