Based on extensive research and a library of behind the counter and actual incident pictures, this class is designed to save lives by bringing an in-depth awareness to all levels of the dangers of this very common form of construction that can be found in nearly every agency's response area. Topics include a review of the causes, common features and engineered lumber products used in their construction, and operational considerations and tactical tidbits for fighting fires in these occupancies. Go behind the counters, above the ceiling tiles, and on top of the roof for a first-hand look at the hidden dangers and hazards of these buildings that pose a deadly threat to firefighters and make managing incidents especially dangerous.