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Successful Strategies for Recruiting, Training, and Utilizing Volunteers

Tuesday, April 25
The volunteer fire service is experiencing its biggest challenge to date with firefighter and EMS recruitment and retention. With today's era of competing demands for the volunteer/potential volunteer, the question becomes, How can departments cost-effectively and successfully recruit, retain, and train volunteer firefighter and EMS professionals? This workshop is based on a combination of research conducted by the National Volunteer Fire Council and a three-year doctoral study on firefighter retention conducted by the instructor. It introduces participants to existing tools and offers participants research-based/proven strategies to reduce turnover and increase recruitment among all generations of volunteers. These strategies are not based on costly recruitment campaigns and incentives; they offer practical professional applications that are easy to implement.
Candice McDonald, Deputy CEO; Firefighter/EMT - NVFC; Cumberland Valley Volunteer Firemen's Association