35 Things Every Fire Officer Must Know and Do
You don't know what you don't know, and that is the exact reason this is a class that every fire officer must take. The level of responsibility that comes with being a fire officer is beyond what most people initially anticipate. This class provides new and experienced officers with a playbook that they can use to navigate their way through the complexities of leading teams in one of the most dangerous jobs on earth. These 35 essential leadership principles and practices will simplify complex issues and provide you with the tools you need to build and lead a high-performance team. Topics include preparation, setting standards, mastering the basics, communication, mentoring, conflict resolution, criticism, insubordination, progressive discipline, delegation, freelancing, report writing, and customer service.
