911 Nurse Navigation is a program that can intertwine seamlessly with any PSAP from private EMS to large urban fire-based EMS systems for right sizing low acuity calls and keeping unit hours available for REAL emergencies. Presented is actual data from 30-plus sites coast to coast and over 110,000-plus patients safely navigated to non-ER care sites. The class also will show data with reduced dry runs and adding high acuity unit hours back into an EMS system.

*Eligible for CEH/CAPCE Credit