This class will provide an overview of data analysis and use of data by fire and emergency services organizations.  Participants will be informed of basic and advanced concepts from a managerial perspective. The class will make attendees aware of trends and best practices; understand challenges of data quality and need to know the “where and how” of their data; and  know how to interact with data analysts inside and outside their organizations to effectively use data for making decisions.

*Eligible for CEH/CAPCE Credit