This class is for all current and future fire and EMS leaders interested in improving their communication skills to connect with their membership and fellow emergency services providers. Using an interactive exploration of the commonalities and differences between management and leadership ideals, the participants will be able to apply what they've learned. This is also a must for women interested in moving up in the officer ranks as well. Additionally, it will provide those already in leadership positions the opportunity to hone their skills and improve their effectiveness both on and off the emergency scene.