Today's fire service requires excellence on all fronts. Your department expects efficiency regarding training, recordkeeping, agency compliance, and safety measures. The citizens expect effectiveness in delivering all-hazard services to mitigate emergencies. Both demands are equally important—hence, the TIGHTROPE. This class is an interactive experience that will teach practices to help master the balance between efficiency and effectiveness. Takeaways from this class will provide you with actionable resources to be the complete leader your agency and community need.