Can't find the answer to your question? Contact your Exhibitor Services Manager at fdic.es@clarionevents.com or visit the Converge+ Resources page.
Converge+ combines badge scanning, voice capture, and full conversation recording (with consent) into one mobile platform. It uses AI to instantly analyze interactions, score leads, and generate personalized follow-up—giving you real-time insights and unmatched post-event ROI.
By capturing richer data—like voice notes, conversation context, and behavioral signals—Converge+ helps you follow up while interest is high. AI-powered segmentation and lead scoring make it easy to prioritize and personalize outreach, boosting conversion.
The Scan license includes badge scanning, voice capture, lead scoring, and real-time email follow-up.
Yes. You can request a demo or preview of Converge+ by contacting the Exhibitor Services team at
fdic.es@clarionevents.com.
You’ll receive lead details including contact info, role, company, conversation notes, and lead scoring—all accessible in the Converge+ Insights dashboard for 30 days post-event with Basic Insights.
Upgrades are available to unlock added features (segmentation, AI-driven insights, etc.), extend access length, and increase number of users.
Contact fdic.es@clarionevents.com if you’re interested in learning more about upgrades.
Data security is our top priority. All badge scans are encrypted, and our system prevents unauthorized third-party access. Converge+ is GDPR-compliant and follows industry best practices for data privacy. Data stays secure from capture to portal upload.
Setup takes minutes. Once you receive your login, you can assign scan licenses to team members and add up to 3 lead qualifying questions.
Within 2 business days of purchase, you will receive an email from FDIC Converge+ with the subject line: “Action Required: Complete Your Converge+ Setup”.
Check your spam folder first for an email from FDIC Converge+ with the subject line: “Action Required: Complete Your Converge+ Setup”.
If it’s not there, contact your Exhibitor Services Manager at fdic.es@clarionevents.com.
Yes. Setup is required to connect your team members to their scan licenses to begin scanning with Converge+. During setup, you can also add up to 3 lead qualifying questions..
No separate device is needed—your phone is your scanner!
If you prefer or your business requires personal devices not be used, you may choose to rent through our chosen partner, Fello.
To Order, email Paul Bender (paulb@fello.com) with the following details:
- Quantity of iPhones
- Rental Start (Delivery) Date
- Rental End (Return) Date
- Shipping Zipcode (Full address will be confirmed later)
- Any extra apps or customization requests
- Clarion will provide the event mobile app details for configuration. If you have any additional customization requests, please share and note that there may be additional costs.
- Any extra hardware needs (Example: Extra Battery Packs)
Paul will follow up with your estimated costs and provide a payment link.
Note: Credit card payments are preferred but Fello can accommodate checks or ACH on request. Please plan for additional processing fees and times.
Deadline: All orders must be placed and payments submitted by April 3, 2026 to avoid expedited shipping fees. Orders placed after this date need about a business day of turnaround from confirmation to delivery, and may incur rush or expedited shipping costs.
No, you’ll receive a unique URL to access Converge+ scanning—no additional downloads required.
Refunds are subject to event policies and timing. Please contact your Exhibitor Services Manager at
fdic.es@clarionevents.com.
No problem — Wi‑Fi isn’t required for scanning. The app works in offline mode, so you can scan badges, manually enter leads, and add notes even without a connection.
We recommend going online at the start and end of each day to sync your leads to the Insights portal. Some features are limited while offline, but your core lead capture still works.
At least 1 week prior to the event, you'll receive your unique URL to login to Converge+ Scan.
Look for the email from FDIC International Converge+ with the subject line: “Your Converge+ license is ready!”
Once you’ve clicked on your unique link, you can begin scanning with Converge+. Bookmark the link for quick and easy access!
Yes, you can rapidly scan with Converge+ – and we advise updating your camera and microphone access before you begin scanning. To update access, click on the 3 bars next to the URL. From the pop-up, click the 3 horizontal dots. From the page menu, scroll down to the website settings section and located “Camera” and “Microphone.” From the dropdown options, change access from Ask to Allow for both. Now you’ll no longer receive a pop-up when accessing scan.
Yes, with attendee consent, Converge+ allows you to capture recorded conversations – as well as voice notes – to help personalize your follow-up and improve lead quality.
You can view all your scans on your Converge+ Scan homepage to review and edit notes or contact information. The data is sent to your Converge+ Insights dashboard, where it’s aggregated with notes and recordings.
Yes. You must obtain verbal consent before recording any conversation. The app includes a prompt to help facilitate this.
Yes. You will be able to send follow-up emails directly through the app when you click on the lead.
Yes. When your email app opens up, you can attach files to the email.
You will only have access to continue adding leads for 24 hours are the event ends. After this time, you can no longer add more leads.
You will still have access to view your leads in the app for 4 weeks after the event; however, it’s more beneficial to view them in the Converge+ Insights dashboard where you can filter and export.
There will be dedicated staff at the show to support you. Contact details will be shared with you in an email right before the show.
On day one of the exhibit hall, you’ll receive an email with your Insights dashboard access from FDIC International Converge+ with the subject line: “Access to Your FDIC International Leads – Login to Your Converge+ Insights Dashboard”.
You’ll have access for 30 days after the event closes.
Premium tier users receive extended access and additional analytics. Contact fdic.es@clarionevents.com if you’re interested in learning more about upgrades.
Check your spam folder first for an email from FDIC International Converge+ with the subject line: “Access to Your FDIC International Leads – Login to Your Converge+ Insights Dashboard”.
If it’s not there, contact fdic.es@clarionevents.com.
You will have access to your leads for 30 days after the event closes.
Premium tier users may receive extended access and additional analytics. Contact fdic.es@clarionevents.com if you’re interested in learning more about upgrades.
You’ll see lead scores, conversation summaries, engagement tags, and filters by role, location, and interest level. You can sort, segment, and export leads easily.
Upgrades are available to unlock added features (segmentation, AI-driven insights, etc.), extend access length, and increase number of users.
Contact fdic.es@clarionevents.com if you’re interested in learning more about upgrades.
Yes. You can download your leads as a CSV file from your Converge+ Insights dashboard.
No, currently follow-up emails can only be sent through the scanning app. However, you can export your leads and send your own emails.